FREQUENT ASKED QUESTIONS: 

* Many of our customers often ask, what is the difference between the following names?

Treadmill Walking Belt, Treadmill Running Belt, Treadbelt, Treadmill Belt

…and the answer is none.  Treadmill Belts are often referred to as any of the names above, but the truth is that all belts can be used either for walking or running.
[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][toggle_content title=”Is this belt OEM? If not, who makes it? How does the quality compare to an OEM belt?”]

No, our belts are replacement treadmill belts.  All our belt are custom made to fit specific treadmill models. We use quality materials, which is the same quality or better quality that many well-known treadmill manufacturers use on their units. All our belts are Fabricated in the USA with quality materials, to exceed our customer’s expectations. Our belts are installed in residences, fitness centers, hotels, government facilities, by treadmill service providers and much more, around the world. If you have any other question or comment do not hesitate to contact us[/toggle_content]

[/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][toggle_content title=”What is the advantage of a 1 ply belt vs. a 2 ply belt?”]

Any of our treadmill belts can be used for either walking or running. The difference between the 1-ply and the 2-ply is the thickness of the belt. The 2-ply is a commercial grade belt; therefor it is a thicker belt (better quality). If your treadmill is used at home daily by no more than 2 people, it is fine to replace the belt with a 1-ply material.  You should never replace a 1-ply OEM belt with a 2-ply replacement belt without knowing if your treadmill motor is big enough to withstand a 2-ply belt material.  Some treadmill motors are small and designed to be used only with a 1-ply belt. If a small motor treadmill is replaced with a 2-ply belt, the treadmill can have technical problems down the road.  Some common problems that may occur are such as burning of the electronic and motor; this happens when a 2-ply belt is used on a little motor treadmill because it will cause the motor to work extra hard with a thick 2-ply belt. Then what it would usually work with a 1-ply belt (which is made from a lighter material than that of a 2-ply).  OEM 2-ply belts can be replaced with a 1-ply belt only if the unit will be used in a residential setting and no more than two people will be using the unit daily, not recommended for belts over 127″ in length or for treadmills with a belt over 20″ wide.  Unsure of what type of motor your unit has, contact us for more information.[/toggle_content] [/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][toggle_content title=”The walking belt on my treadmill recently wore out, and I found my way to your website. There are four types of belts on the front page but I don’t see any description about the function differences between them?”]

Our 1-PLY Residential and 1-PLy Sand Blast belt materials, are recommended for a treadmill in a residential setting.  Our 1-ply Sand Blast is a Semi-Commercial belt slightly thicker material than our 1-ply Residential belt, therefor a better quality belt. 

Our 2-PLY Premium and Pro belt materials are recommended for commercial treadmills in industrial settings or for treadmills with a commercial motor.  Not recommended for use on a small motor unit since it will cause too much tension on the treadmill, stressing the motor and possibly damaging both motor and electronic board.  Our 2-ply belts are recommended only for Commercial treadmills with a big enough motor to withstand a 2-ply treadmill belt.

Is the only difference between the 1-ply Residential and the 1-ply Sand Blast belt the surface finish? 

No, our 1-ply Sand Blast belt is slightly thicker, therefor better quality belt.  Our 1-ply Sand Blast belt is our semi-commercial material.  Perfect for customers that want to replace their 1-ply OEM belt for a better 1-ply quality belt, without needing to worry about damaging their treadmills electronic or motor.  Some seller will claim all 2-ply belts are better quality belts and not explain how it can affect a small motor, to sell you a more expensive belt, but they do not tell you that not all treadmills are designed to be replaced with a 2-ply belt material.

If my previous treadmill belt was a 2-ply belt should I replace it with the similar premium belt material that you sell?

If the belt on your unit is a 2-ply belt and it is the original belt from the manufacturer of your unit, then you can replace it with any of our 2-ply belt materials.  If you will be using it in a residential setting and no more than two people will be using your treadmill daily, than you also have the option of replacing it with our semi-commercial 1-ply Sand Blast belt.[/toggle_content] [/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][toggle_content title=”The warranty says it is a lifetime warranty, does that mean that if it wears out like my current one has, that you will replace it? “]

OUR EXTENDED WARRANTY:

Please note the extended warranty of the belt does not cover normal wear and tear, it covers any defects in the workmanship or belt material. A common issue that the customers confuse with a defect is when it starts opening from the seams, but this happens because a belt is over tensioned.  We recommend you do not over-tension the belt so your treadmill belt can last for a long time.  Make sure to lubricate your belt every 10-12 months of continuous use. To avoid a voided warranty.

To comply with this guarantee, Walking Belts must receive the original order or invoice along with the product under dispute.  Any warranty that we administer is non-transferable. Warranty does not include shipping charges you will be responsible for your shipping costs.  The product is warranted by Walking Belts, to be free from defects in material and workmanship. Claims of such defects will only be allowed on the condition that notice thereof is received in writing by Walking Belts.

This warranty does not cover breakage caused by acts of God, abrasion, abuse, alteration, accident, corrosion, misuse, neglect, wear, and tear, or belts not welded by Walking Belts. 

Walking Belts assumes no liability for direct or indirect damages, lost profits, or any resulting damages.[/toggle_content]

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WAX Lube is either found in a wet or solid form, which when applied will dry to a hard, dry, super-slick wax film, and can sometimes leave residue on your roller.  Silicone lubricant is a liquid form of 100% silicone.   In most cases, the wax would need to be applied more often than Silicone lubricant (Silicone can last up to one year before having to be reapplied to your unit).  If your unit has already been lubricated with Wax, we do not recommend to use silicone, unless you are replacing your treadmill belt with a new one and the deck is thoroughly cleaned before applying the Silicone lubricant.[/toggle_content] [/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][custom_frame_center] 2013-01-22_1506
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